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Product Updates Digest 15

Date: 17/12/2025

Updated over 2 months ago

Meet your new Smart Inbox

The new Smart Inbox uses AI to help you organize conversations, understand lead intent and reply faster:

  • AI tags automatically categorize your contacts so you can focus on the most important leads

  • AI drafts save time by giving you a ready-to-edit reply whenever a lead shows interest.

  • A unified timeline keeps all interactions in one place, so you always know what happened last and what to do next.

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AI organizes your conversations

  • The Inbox automatically tags each conversation based on intent: interested, bad timing, meeting booked, not Interested...

  • Tags update on their own as the conversation evolves.

  • If you prefer to manage tags manually, you can turn the AI off anytime.

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AI reply drafts

  • When a lead replies with interest or positive intent draft message is automatically generated.

  • You can edit it, personalize and send or schedule it.

  • This helps you keep reply times low and reduces manual writing.

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Contact's activity visibility

  • Understand every contact touchpoint at a glance.

  • Instantly view all interactions with any contact.

  • View a unified timeline of interactions, tailored to your permission level.

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