Inbox Structure
Left:
Inbox section with ‘Replied’ and ‘Sent’ tabs.
List of messages with contact names and snippets of their replies.
Centre:
View of the conversation with a specific contact.
Indication of whether replies have been generated with AI.
Right:
Detailed contact information.
Personal and company details, including job title, email, location and company details.
Synchronisation status with the platform
📌 Functionalities visible in the Inbox
✅ Search bar at the top to find specific conversations. Search and filter messages.
✅ Advanced filtering options to organize and find messages based on different criteria:
Status (message status)
Tags (labels)
Campaign (campaigns)
Channel (communication channel)
Company (related company)
✅ Select – Allows selecting multiple messages at once to perform bulk actions.
✅ Mark all as read – Option to mark all messages as read at once.
📌 Actions you can take
✅ Export to CSV – Allows exporting the message or conversation to a CSV file, useful for analysis or reports.
✅ Mark as read – Marks the message as read.
✅ Mark as unread – Marks the message as unread, useful for managing pending tasks.
✅ Add to blacklist – Blocks or prevents future communications with this contact.
✅ Add to another campaign – Allows reassigning the contact to another campaign.
4oa activa.