When we add the identity in Genesy and connect LinkedIn and email we will see the messages that are generated in campaigns and the responses to them on the inbox
What can I see in the inbox?
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Responses from campaign messages | ✅ | ✅ |
Messages from people who are not in campaigns. | ❌ | ❌ |
Pre-campaign messages to a lead who is in a campaign. | ❌ | ✅ / ❌ There is a function in settings that allows you to turn on or off pre-campaign sync* |
👉🏼 Remember that all the messages you receive in Genesy AI will also be visible in your email and LinkedIn.
*If in the platform settings you have the option Enable LinkedIn conversation sync activated, the messages that we have previously sent to a lead, before the start of the campaign, will be synchronized and no messages will be sent.
