Track your credit consumption, manage your subscription plan, and monitor conversation activity across your team — all from the Credits section. Access it clicking the View Usage button in the bottom-left.

Credits are the unit of consumption in Enginy. Every action you perform on contacts — such as scraping data, enriching contact details, running AI variables, or executing workflows — costs a specific number of credits. Your subscription plan determines how many credits you receive each month, and you can purchase add-on credits if you need more.

Conversations represent the outbound messages (emails and LinkedIn messages) your identities send. The number of conversations an identity can generate is naturally determined by its sending capacity. There is no additional hard limit imposed on conversations beyond that capacity.

To open the Credits section, click the View Usage button on the left-side panel.

This section is divided into four tabs:

Use the Plan tab to review your current subscription details.

The Plan tab displays a full breakdown of your current subscription status:

The identities are used to engage leads through campaigns. You can click the Identities icon to purchase additional identities. In the purchase modal, you’ll see the total cost before confirming. Pricing may vary depending on your contracted plan and the number of identities you already have and how many you purchase.

You can also view your Enginy Credits balance: available credits (Plan Credits + Add-on Credits) / total monthly contracted credits. Click Add credits to purchase a top-up — either a one-time or recurring purchase.

The Credits tab lets you track exactly how your credits are being consumed. You can analyze usage by time, user, and specific action type.

The system tracks credit usage for the following activities:

You can filter credit usage data by the following time ranges:

Total credits used are shown in a chart for the selected Date Range as a dotted line, where each dot represents a day. The chart can be grouped by day, week, or month.

The Credit Usage History view includes two detailed charts for analysis:

Tracks how credits are consumed across different actions (for example, AI completion versus Enrich contact email). Use this chart to understand which activities consume the most resources.

Tracks how credits are consumed by different team members. Use this chart to monitor individual consumption patterns across your organization.

The Conversations tab provides visibility into conversation activity within your account. The number of conversations each identity can generate is naturally determined by its sending capacity (emails and LinkedIn messages), but there is no additional hard limit imposed on conversations. This section allows you to monitor volume and trends over time.

You can analyze conversations through three different breakdowns:

The Plan & Credits tab provides tools to help you estimate your credit needs, compare available pricing plans, and calculate the expected return on investment from using Enginy. This tab contains three sub-sections: Calculate your credits, Pricing plans, and Estimated ROI.

The credit calculator helps you estimate how many credits you will need per month based on your expected usage.

Step 1 — Set your contacts per month

Use the slider or the input field to set the number of contacts you plan to process each month.

Step 2 — Select your actions

Select which actions you plan to use. Each action has a specific credit cost per result:

Step 3 — Review your estimate

Based on your selections, the calculator displays a summary panel showing:

The Pricing plans sub-section allows you to compare all available Enginy plans side by side. You can toggle between Without Phones and With Phones to see how plans differ depending on whether phone enrichment capabilities are included.

Each plan builds on the previous tier and adds specific features:

In addition to the self-service plans, Enginy offers a Fully Managed Service starting from 5,000 EUR/month. With this option, Enginy books qualified meetings on your behalf, handling the entire outreach process and adding them directly to your calendar.

The Fully Managed Service includes:

The Estimated ROI calculator helps you estimate how much additional revenue and time savings you can expect by using Enginy. It is divided into three panels.

Adjust the following inputs to estimate your revenue impact:

The calculator displays both Yearly Revenue and Monthly Revenue estimates based on your inputs.

Adjust the following inputs to estimate how much time your Sales team can save:

The calculator displays both Yearly Time Savings and Monthly Time Savings estimates.

The ROI Summary panel combines both calculations and displays the estimated yearly return on investment, including:

Understanding how credit resets work is important for planning your usage:

You have two options. First, click the Add More Credits button in the Plan tab to connect with an agent via the platform chat. Second, contact your Account Manager directly. Both methods will allow you to get more credits, but the first one is more autonomous and may be faster.

As a general rule, unused credits do not roll over to the following month. Your credit balance resets on the 1st of each month. However, there may be occasional and specific exceptions depending on your situation.

There is no hard limit on conversations. The number of conversations each identity can generate is naturally tied to its sending capacity (emails and LinkedIn messages).

The Conversations tab is provided so you can monitor volume and trends across your team.

Yes. In the Credits tab, the "Credits usage by user" chart tracks how credits are consumed by different team members. This allows you to monitor individual consumption patterns across your organization.

Go to the Plan & Credits tab and open the Calculate your credits sub-section. Set the number of contacts you plan to process per month, select the actions you will use, and the calculator will show you the total monthly credits needed along with the average credits per contact.