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Blocklist

Block specific contacts and companies to exclude them from lists, campaigns, and CRM exports. Add entries individually or in bulk, and manage unblocking.

Updated over a month ago

The Blocklist lets you block specific contacts and companies so they are excluded from lists, campaigns, and CRM exports. Use it to filter out competitors, churned accounts, or anyone you do not want to engage with.

Table of Contents

  • Core Concepts

  • How It Works

  • Navigate the Blocklist

    • Tabs

    • Filters

    • Column Fields

  • Add Contacts or Companies to the Blocklist

    • Add a Single Contact

    • Add a Single Company

    • Bulk-Add Contacts or Companies

  • Manage Blocklisted Entries

    • Edit an Entry

    • Unblock an Entry

  • Use the Blocklist Indicator in Lists

  • Reference

    • Source Values

    • Reason Values

  • Important Considerations

  • FAQs

Core Concepts

The Blocklist is a single, unified exclusion list inside Enginy. It is segmented into two views: one for Contacts and one for Companies. Its purpose is to prevent specific people or organizations from appearing in your outreach workflows.

Key terms:

  • Blocked contact — A person identified by their email address and/or LinkedIn URL who has been added to the Blocklist.

  • Blocked company — An organization identified by its domain and/or LinkedIn URL that has been added to the Blocklist.

  • Source — The origin or feature from which an entry was added to the Blocklist (e.g., directly from the Blocklist section, from a campaign, or from a list).

  • Reason — The justification recorded when blocking an entry (for example, Competitor, Churn, Not interested).

How It Works

When a contact or company is added to the Blocklist:

  • They will not appear in any of your lists.

  • They will not be exported to your CRM.

  • Contacts will not receive any outreach through campaigns, neither identities if there already existed an active conversation.

This is especially useful for excluding competitors, existing customers you do not want to re-engage, churned accounts, or any person or organization you prefer not to interact with.

Important: A contact or company that is on the Blocklist cannot be re-added to any list or campaign until it is first removed (unblocked) from the Blocklist.

Navigate the Blocklist

Tabs

The Blocklist section contains two tabs at the top of the page:

Tab

Description

Contacts

Displays all individually blocked contacts. Contacts are identified by their email address and/or LinkedIn URL.

Companies

Displays all blocked companies. Companies are identified by their domain and/or LinkedIn URL.

Both tabs share the same filtering and column structure, with one difference in the first column (see Column Fields below).

Filters

The following filters are available in both the Contacts and Companies tabs:

Filter

Description

Available Values

Search bar

Quick keyword search across blocklisted entries.

Free text.

Source

Filter by the origin that added the entry to the Blocklist.

Blocklist, Inbox, Workflow, Campaign, List.

Reason

Filter by the reason the entry was blocked.

Not interested, Competitor, Customer, Not target, Other, Churn.

Created by

Filter by the team member who added the entry.

Any workspace user.

Note: There is also a button to Export all to CSV.

Column Fields

The columns displayed in the Blocklist table differ slightly between the two tabs:

Column

Contacts Tab

Companies Tab

Notes

Email / LinkedIn URL

Yes

No

Primary identifier for blocked contacts.

Domain / LinkedIn URL

No

Yes

Primary identifier for blocked companies.

Date added

Yes

Yes

Click the column header to toggle ascending/descending sort order.

Source

Yes

Yes

Shows where the block originated.

Reason

Yes

Yes

Shows why the entry was blocked.

User

Yes

Yes

Shows who performed the block.

Actions

Yes

Yes

Contains Unblock and Edit buttons inside a 3 dots button (...).

Add Contacts or Companies to the Blocklist

Add a Single Contact

  1. Navigate to the Blocklist section and select the Contacts tab.

  2. Click the Add Email / LinkedIn URL button at the top right.

  3. Enter the contact's email address or LinkedIn URL. You can add one or several entries at a time.

  4. Select a reason for blocking (e.g., Competitor, Not interested, Churn).

  5. Save your changes.

Add a Single Company

  1. Navigate to the Blocklist section and select the Companies tab.

  2. Click the Add Domain / LinkedIn URL button at the top right.

  3. Enter the company's domain or LinkedIn URL. You can add one or several entries at a time.

  4. Select a reason for blocking.

  5. Save your changes.

Bulk-Add Contacts or Companies

You can block multiple contacts or companies at once directly from any list:

  1. Go to any Contacts or Companies list.

  2. Select the entries you want to block by checking their checkboxes. You can use filters (name, industry, activity, or any other relevant criteria) to narrow down results before selecting.

  3. Click Blocklist > Add contacts to blocklist (or Add companies to blocklist) in the action bar.

  4. Choose a reason for blocking.

Notes:

  • Bulk-adding follows the same blocking rules as individual entries. All selected contacts or companies will immediately stop appearing in lists, campaigns, and CRM exports.

  • You can set a Period for the block: Indefinitely, 30, 60, 90, or 180 days, or even till a Custom Date.

Manage Blocklisted Entries

Edit an Entry

To update a blocklisted entry (for example, to correct the email address, domain, or LinkedIn URL):

  1. Locate the entry in the Blocklist.

  2. Click the Edit button in the Actions column.

  3. Make your changes and save.

Unblock an Entry

To remove a contact or company from the Blocklist:

  1. Locate the entry in the Blocklist.

  2. Click the Unblock button in the Actions column.

Tip: Once unblocked, the contact or company will reappear in your lists and become eligible for campaigns and CRM exports again. Unblocking does not delete the record; it simply lifts the block.

Use the Blocklist Indicator in Lists

When viewing any list of Contacts or Companies, a blocklist indicator is displayed in the bottom bar. It appears as a number next to a small icon (a rectangle with an "x" in its center). This number shows how many entries in that particular list are currently on the Blocklist.

  • Click the number or the icon to open a pop-up displaying all blocklisted rows from that list.

  • From this pop-up, you can select and remove entries from the Blocklist without navigating away from your current list.

Reference

Source Values

Source Value

Meaning

Blocklist

The entry was added directly from the Blocklist section itself (via the "Add" button).

Inbox

The entry was blocked from within the Inbox feature.

Workflow

The entry was blocked as part of a workflow action.

Campaign

The entry was blocked from within a campaign.

List

The entry was blocked from within a specific contacts or companies list (e.g., using the bulk-add workflow or the blocklist indicator pop-up).

Reason Values

Reason

Description

Not interested

The contact or company is not interested in your outreach.

Competitor

The entry belongs to a competing organization.

Customer

The entry is an existing customer you do not want to re-engage.

Not target

The entry does not match your ideal customer profile.

Churn

The entry is a churned account.

Other

A catch-all for reasons not covered by the options above.

Important Considerations

  • If the Blocklist is empty (no contacts or companies have been blocked), a message will be displayed indicating that the list is empty.

  • The Blocklist is workspace-wide. Entries blocked by one user apply across the entire workspace.

  • There is no limit to the number of entries you can add to the Blocklist.

Warning: Blocking a contact or company takes effect immediately. Verify your selections carefully before confirming, especially when using the bulk-add workflow.

FAQs

Q1: What happens to a contact or company after I add it to the Blocklist?

The entry is immediately excluded from all lists, campaigns, and CRM exports. It will not appear in search results within those contexts until it is unblocked.

Q2: Can I add a contact or company back to a list while it is still on the Blocklist?

No. You must first unblock the entry by removing it from the Blocklist. After that, it will automatically become available in your lists again.

Q3: Is there a limit to how many entries I can add to the Blocklist?

There is no documented limit. You can block as many contacts and companies as needed, individually or in bulk.

Q4: Who can see and manage the Blocklist?

The Blocklist is shared across the workspace. Any user who added an entry is recorded in the User column, and all team members can access to the Blocklist section and view, edit, or unblock entries.

Q5: What is the difference between the Source values "Blocklist" and "List"?

Blocklist as a source means the entry was added directly from the Blocklist section itself (via the "Add Email / LinkedIn URL" or "Add Domain / LinkedIn URL" buttons). List means the entry was blocked from within a specific contacts or companies list (e.g., using the bulk-add workflow, or the blocklist indicator pop-up).

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