Set up and manage the sender profiles that power your outreach campaigns. An identity represents a LinkedIn profile, an email address, or both, through which you contact leads.

An identity in Enginy is a sender profile composed of a LinkedIn account, one or more email addresses, or both. Identities serve two primary purposes:

While connecting LinkedIn and email is not strictly required to create an identity, you need at least one channel connected to use the identity in campaigns. An identity with only LinkedIn connected can run campaigns that contain LinkedIn-only actions; likewise, an identity with only email connected can run email-only campaigns.

In Enginy, a User and an Identity are not the same thing.

A single User can add and manage multiple Identities connected to the company account, and can send campaigns from all of them. This allows you to distribute sending volume and manage different senders without creating additional users.

If multiple people on your team need to work in Enginy with their own access, each person must have their own User account, and each User can connect their own Identities. Conversely, if a single person wants to send from multiple mailboxes (for example, [email protected] and [email protected]), they can do so by adding multiple email addresses to one Identity.

The main Identities screen provides an overview of all your active identities and their performance.

The dashboard displays four key metrics based on the selected time period:

To add a new identity:

Connect directly to a LinkedIn profile by entering your login credentials.

Create an identity by manually filling in the profile data. This method does not require LinkedIn credentials.

This option allows people who do not have an Enginy account (for example, team members, contractors, or partners) to connect their identity to your organization without needing platform access.

Once an identity is created, click the Configuration button on the identity card to access its full settings. The configuration panel is organized into the following sections: Contact Details, LinkedIn, Email, Likings opt-out and Share Identity Link.

If you connected a LinkedIn account when creating the identity, this section is automatically populated with the LinkedIn profile data. If you created the identity manually, it reflects the information you entered. All fields can be edited at any time.

From the Contact Details section you can configure Working Hours for the identity. This setting defines the time zone, days, and hours during which the identity is active. Campaigns associated with this identity will only execute actions during the specified working hours.

The LinkedIn configuration section contains two tabs: Rate Limits and Withdrawals.

Define the daily activity limits for the identity on LinkedIn:

Manage pending LinkedIn connection requests that have not been accepted:

The Email configuration section contains three tabs: Manage, Email Rate, and Signature.

Connect one or multiple email addresses to the identity. Supported providers include Google, Microsoft, and IMAP.

The Warm-Up feature trains an email address through an external provider to reduce spam detection and increase deliverability.

Requirements during warm-up:

Configure the sending limits per email address to avoid spam filters:

Create or edit the email signature that the identity will use when sending emails. You can use the built-in text editor, or switch to Advanced HTML Mode to paste HTML code directly.

Inside the configuration menu, the Share identity link button generates and copies a link that allows the owner of the identity to update their connection status (LinkedIn or email) without needing direct access to the Enginy platform. This is useful for refreshing credentials or connecting / reconnecting accounts. The link is valid for 24 hours.

A User is a person with login access to the Enginy platform (email and password). An Identity is a LinkedIn profile and/or email address used to send prospecting messages through campaigns. A single User can manage multiple Identities, and each Identity can have multiple email addresses connected to it.

Yes. Use the Generate Share Link option when adding a new identity. This generates a temporary, one-time-use link (valid for 24 hours) that you can share with anyone. They can open the link in their browser and connect their LinkedIn account or fill in their details manually, without needing access to the Enginy platform. Alternatively, click the identity’s Configuration button and use Share identity link to refresh its connection status.

If a lead started a sequence with a specific email address and you disconnect that address, the lead will produce an error. The system will not automatically reassign the lead to another connected address. You must reconnect the original email address to resolve the issue.

The Warm-Up trains your email address through an external provider to increase deliverability and reduce spam detection. It takes approximately 2 weeks. During this period, you must pause all campaigns using that identity and avoid sending any emails from the address outside of Enginy.

If you use social logins (Google, Microsoft, Apple) or an Access Key to sign in to LinkedIn, the Credentials method will not work. You must first set a direct password in your LinkedIn account settings. Additionally, if your account has Two-Step Authentication (2FA/MFA) enabled, make sure you have access to the authentication device during the linking process.